Complaint Tracking and Evaluation

The following information is logged in the NRCB confined feeding operation (CFO) database and is used by the NRCB to evaluate its complaint response procedures and timelines:

  • the date and time of the inspector’s follow up in response to a complaint
  • a record of communication with all parties
  • the time and date of site inspections
  • issues identified during a site inspection
  • follow up actions taken